Username and Password Information

Herd-owners: Your Username is your Herd Number (BTE number) and your password is a minimum of 6 characters. If you cannot remember your password, there are 3 ways to get your password:

  1. Text the word PASS to 089 4577663 to receive your password. NOTE: Your mobile number needs to be stored on our database for this system to work.
  2. Email Support (
  3. Call us on 023-8820452 during office hours (9am – 5.30pm)

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 Login & Email Troubleshooting Guides

Problems related to logging in often relate to settings in other products. Here are some troubleshooting guides to help solve such problems.